We make every attempt to ensure that you are satisfied with your experience at The Beehive Salon. In the event that you are not completely satisfied, please let us know at the time of your service or within 7 days after your service has been performed. 

All services are non-refundable but we will be more than happy to schedule a corrective service free of charge.

The service must be a mistake from the service provider... not something you might have changed your mind (after the service has been performed). If proper after care instructions are not followed we are no longer responsible for adjustments to your hair color, and will need to charge accordingly for new services. You have 7 days to contact the Salon to receive a complimentary service to adjust any dissatisfaction.  Corrective services will not be allowed 7 days past initial service date.

 It is important you contact the Salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service. 

 Please keep in mind, using box color or going from Darker to Lighter tones may result in more than one service to achieve your desired result.

The Beehive Salon reserves the right to refuse service to anyone demonstrating inappropriate behavior to any member of our staff. We want to provide a safe space for out clients, we have a zero tolerance policy for any hate speech

We are happy to return any retail products you purchased within 7 days of original purchase. No cash value is given however an in Salon credit will be issued.